A leading Australian Designer brand, with a store network of 40 + locations and a turnover of $180m annually, challenged Stitch & Nine to create and implement a comprehensive omnichannel strategy that would boost customer engagement and drive sales growth.

Partnering with an Australian fashion retailer with a turnover of over $100m per annum, Stitch & Nine embarked on the journey to boost strategic understanding and adoption and implement comprehensive transformational and tactical project planning across all aspects of the business, with the goal to building the framework that could support the planned growth when looking at the brand’s 5-year outlook.

Stitch & Nine was recruited by an established leading Australian Designer brand, operating in the boutique space with a turnover of $30m per annum, with the ambition to elevate their service offering, strengthen their brand presence, refine their operations and empower their teams to achieve and exceed their targets.